Someone who is not afraid to voice their opinion. Colleagues that are creative and willing to brainstorm. Those that are confident in what they do.
I try to resolve my differences with that person. Rather than focusing on the negative, I try to find something that I could admire about that person and and focus on that instead.
I make sure to know the strengths and weaknesses of those working for me. When I assign projects, I make sure that they will challenge them, but won’t defeat them.
I try to understand the causes of the problem. I make sure to devote time researching exactly what went wrong. I often act like an investigator, determining all root causes of the problem and once I fully understand the situation, I devise a roadmap to prevent the problem in the future. As well, I make sure to document root causes to foster information sharing.
The Situation: I needed to create an automated email campaign in order to encourage engagement.
The Problem: My team couldn’t agree on the overall approach. We discussed the pros and cons of each strategy and came up with a unified solution.
Result: Implemented a successful strategy that increased engagement by 20%.
I had a client that requested additional features. I worked with them to understand exactly what they were looking for. Looked into the feasibility of it and if it would be beneficial. In the end, I ended up not gaining that client, but I did point them in the direction of another competitor who could better server there needs. I used this as an opportunity to gain feedback and a point to research potential future solutions to implement.
My creativity, empathy, and ability to collaborate.
Creativity: I’m the person on a team that can think outside the box and bring my creative abilities as well. I’m a photoshop pro, music creator, and 3d model enthusiast.
Empathy: I make sure to consider the perspective of my teammates as well. I create an environment that makes it easy to share without fear of ideas being shot down or rejected.
Collaboration: I tend to make sure that all team members are participating and at the same time I’m considering everyone’s opinion. I utilize agile sharing tools to make sure all information is getting shared across the team.
This is an issue I constantly deal with. Take for instance the startup CostBrain that I founded. Before I got to the actual development of the product, I needed to figure out what to develop! This meant gathering as much data as possible.
My approach: Talk to the actual possible external stakeholders and get their opinion of the pains they are experiencing. Make sure to document as much as possible. The main thing is making sure you aren’t already assuming the solution before you start the interview. Keeping my mind clear was the best way to hear what they actual said vs just trying to qualify an end hypothesis I already had.
My Solution: Once you have gathered enough data, make sure to dig deep and remember that even data that seems irrelevant may actually be relevant. If you feel like something is missing don’t be afraid to dig back into data sources to gather further analysis before tackling a problem. The more prepared you are, the easier it will be when actually getting to the problem.
I worked across departments all the time. This includes working with the C-suite of Marketing and Operations, then the Content and Communications department, Creative Services, and also Consumer Insights. I would make sure to meet on a weekly basis to discuss larger projects and then collaborate through the week as needed. It was a great set-up and ensured smooth progress at all project stages.
I believe the best type of person to work for, leads by example at all times. They are approachable, hardworking, and fair. Also, they don’t just talk the talk without walking the walk. It is irksome when a leader says that we need to put in the long hours but leaves earlier than everyone else, for instance.
Every organization has various resources from marketing to design to even legal. Being able to build a strong bridge between those team members is extremely important in order to best utilize all the company resources.
1. I make sure to create an environment of trust. It’s important to have a shared vision. When I worked with a company in Berlin I made sure it was clear how their help aligned with the overall goal.
2. I improved clarity in what I needed. This included using tools such as Asana. This allowed a task to be broken up into subtasks. As well it would keep cross functional teams alerted with milestones and progress reports. Clarity was brought on as the completion and status of each task by each cross functional member was clearly visible.
3. Presenting clear goals and aligning goals. I needed to make sure team members were on the same page in tackling tasks. I would make sure my proposals for task were clear, had a reasonable timeline, and made clear the commitment from the team member.